Privacy policy

Last updated: 10 November 2026

Who we are

Zonia (getzonia.com and app.getzonia.com) is based in Barcelona, Spain, and is the controller of your personal data. Contact: support@getzonia.com.

What we collect

Account data: your name, email address, profile picture if you sign in with Google, a hash of your password if you set one, how you last signed in, and the date and version of the terms you accepted.

Content you give us: messages you write to the assistant, the replies it produces, the notes and memory it keeps for you, and files you upload.

Technical data: session records with IP address and browser, and a log of paid actions (such as assistant messages) used to apply daily limits. Errors are recorded to fix them.

Why we use it

To provide the service you signed up for: create and secure your account, run the assistant, store your content and send you account emails such as verification and password resets (performance of a contract).

To keep the service safe and working: limits, abuse prevention and error tracking (legitimate interest).

We do not sell your data, show ads or use your content to train AI models.

Signing in with Google

If you sign in with Google we receive only your name, email address and profile picture, and use them only to create your account and sign you in. Zonia's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Who processes it for us

Supabase (database, EU), Hetzner (servers, Germany), Cloudflare (file storage in the EU, network and email routing), Vercel (website hosting), Resend (account emails), Anthropic (the AI model that writes the assistant's replies), Langfuse (AI request logs, EU), Sentry (error tracking, EU) and Google (sign-in).

Some of these providers are based in the United States. Transfers outside the EU rely on the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

How long we keep it

We keep your data while your account exists. When you delete your account (Settings → Account), we delete your profile, conversations, memory and files at once. AI request logs and error reports expire on their own within the providers' retention periods.

Cookies

We use only the cookies needed to keep you signed in, plus your language and theme preferences. No advertising or analytics cookies.

Your rights

You can access, correct, export or delete your data, object to or restrict its use, and withdraw consent at any time by writing to support@getzonia.com. You can also complain to the Spanish data protection authority (aepd.es).

Zonia is for people aged 18 or older.

Changes

If we change this policy in a way that matters, we will email you before the change takes effect.